The host spent about four days with the UDM Pro, which Ubiquiti sent him free. He comes away liking it and planning to move his own network onto it, but unsure who it is for. For a home it is overkill, and for a small business it puts the controller, routing, surveillance, door access and phones in one 1U box that becomes a single point of failure. He would deploy one only with a spare to hand.
The hardware. At an MSRP of $379 it combines a UniFi controller and gateway with eight gigabit ports (no PoE), one WAN and one LAN 10G SFP+ port, a 1.3-inch touchscreen, and a drive bay for UniFi Protect that takes 2.5- or 3.5-inch drives. A port on the back connects the forthcoming USP-RPS redundant power unit. Inside, a molded air duct with two fans pushes air out the top rear, and there is spare room, which the host suspects is meant for a second drive tray later. Noise idles at 46–48 dB, with the fans at about 50% and 2,800 RPM. That is audible in a home office but quiet next to rack servers.
Setup and applications. Setup runs in a browser from 192.168.1.1 and needs internet access and a Ubiquiti SSO login. After a reboot the drive was recognized and Protect could be installed. Access set up without devices attached, but Talk, then in beta, failed with a "user not whitelisted" error. A G4 Pro camera worked on Protect. The host found no published camera limit. He reasons it depends on how hard the other applications are working, and guesses at least the Cloud Key Gen2 Plus's 20 cameras. Ubiquiti's 8 TB drive option is $190, which undercuts the WD Purple ($223) and Seagate SkyHawk ($233) on Amazon, though Ubiquiti does not say which drive it fits.
Differences from standard UniFi. The controller is single-site and cannot be swapped for a hosted controller. There is no config.gateway.json and only one WAN IP per interface. The host found no graceful shutdown. With the WAN unplugged, SSO login still worked and skipped 2FA, which he calls convenient but a risk if someone has physical access.
Datasheet claims tested. Dual-WAN failover worked: about ten seconds to fail over and about as quick to fail back, but there is no load balancing. LTE failover and RPS redundancy are UniFi or pro-line features, not UDM Pro ones. With IPS at level 5 and DPI on, he measured 454/22 Mbps on his 400/20 line, so his connection showed no bottleneck. For comparison, Ubiquiti's IPS figures are 85 Mbps for the USG, 250 Mbps for the USG Pro, 1 Gbps for the XG and 850 Mbps for the base UDM. He asked viewers with gigabit lines for results. The UDM-only DNS filtering was still an alpha feature and, in his view, needs more customization.
Verdict. He dismisses the complaint about the empty chassis. He calls omitting PoE the right trade-off, since buyers will add a UniFi PoE switch anyway. What he wanted was a dual-drive RAID 1 version, which he would pay about $100 more for, around $479. His central reservation remains putting every critical service on one appliance.